EBPP Self Customer Care

EBPP Self Customer Care provides the ability for subscribers to go online in order to request features and services as well as make purchases for their current phone, internet, cable, and wireless services. Self Customer Care allows subscribers to be able to make changes to any existing services and automatically create a service order for any features or services requested.  By allowing subscribers to order their own equipment and services, you are providing an additional source of revenue generation as well as eliminating many subscriber calls to the office.

EBPP Self Customer Care interfaces with:

 

Service Orders

Internet Provisioning

Voicemail Switch Provisioning & Audit

Wireless Switch Provisioning & Audit

Wireline Switch Provisioning & Audit

 

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