Quintrex Data Systems Corp.

Churn Analysis

The Quintrex Reason Code/Churn Analysis program provides the necessary tools to determine churn for your products and services. With the ability to quickly analyze why specific equipment or services have been added or removed from customer accounts, you can easily track churn when making the following changes:

New Customer Installation
Customer Disconnection
Customer Termination
Customer Inactivation
Telephone number change
Swap Main with Additional Number
Modifications to Equipment & Services
Modifications to Equipment associated with a bundle

Reason Code/Churn Analysis reporting is accomplished through a user-friendly Excel interface. These, intuitive reporting capabilities allow you to create custom, detailed reports. By determining churn rates, you can easily identify areas that may need additional promotions. It also allows for the easy creation of charts and graphs that offer a visual analysis of the data collected. From a yearly summary by market to a detailed report of each product by day, you are provided with several levels of overview. By utilizing the widespread familiarity of Excel, Quintrex has designed an exceptionally easy to use reporting interface with many advanced functions that you can take advantage of immediately.

Churn Analysis interfaces with:

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