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Apply Payments Selectively
As state regulations change, some telephone companies are being restricted on which services they can disconnect when subscriber's payment(s) aren't made. This program helps deal with the new regulations by giving telephone companies the ability to apply payments directly to specific types of charges and to only disconnect in specified cases. With Apply Payment Selectively all of these features are automated.
Charge Groups
Charge Groups each have their own code, description, and payment priority number. They group together different item codes so then when payments come in, the order in which charges are paid off will be based on each charge code's priority number.
Item Codes
Individual item codes for both toll and non-toll charges are assigned to a specific charge group. A default priority sequence is defined by the telephone company. This default can be overridden for individual subscribers who provide written instructions on how payments are to be applied.
Partial Payments
Partial payments are automatically applied to a subscriber's charges according to the priority number of charge groups. this is the default setup by your company. Or you can choose to manually apply payments, overriding charge group priority numbers.
Greater flexibility in deciding how to deal with nonpaying customers
Abides by all state guidelines for non-disconnect for nonpayment
View customer status in Client Server Subscriber Inquiry
Payments and adjustments can be calculated automatically
Apply Payments interfaces with:
Cedar Rapids, IA 52404 Tel: 319-363-5508 Fax: 319-363-5516