Industry Profile

Quintrex developed their first billing and rating software in 1979 for an independent telephone company. The telephone industry at that time was already well established and mature. When deregulation occurred in the early 1980's, the US independent telecommunications industry exploded with new ideas, technologies, and growth.

As only the best survive in such turmoil, the Quintrex billing system grew into the highly integrated and fully functional product it is today. Now known as Telecommunications Information & Billing System (TIBS), the Quintrex family of systems are installed in over 20 US states and Canadian provinces at successful and satisfied independent telecommunications companies. These clients have chosen TIBS because of Quintrex's complete dedication to the telecommunications and cable industry.


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TIBS - Telecommunications Information & Billing System

The TIBS package is a highly integrated billing and customer care "solution" that provides multi-company...

  • Subscriber Management

  • Plant Management

  • Toll Management

  • Financial Management

  • Marketing Management

...plus complete financial and full color reporting functions!


TIBS offers the powerful functionality of QDS systems in the revolutionary Windows Client/Server environment. TIBS Windows Client/Server environment provides "user-friendly" point and click applications, complete with many user-definable fields and customizable graphical reporting functions to offer one-time data entry and pure telecommunications management solutions. TIBS is easy to learn and operate with its pull down menus and icon flags. Additionally, the Windows Client/Server environment offers greater system security and the ability to run multiple sessions concurrently.


TIBS operates on the IBM AS/400 system. With its fully integrated relational database and standard base openness, the AS/400 is the most widely accepted mid range computer system in the world with over 350,000 installations. Quintrex has been an IBM Business Partner since 1982.


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Solutions That Work For You

Timely, accurate billing and prompt collection... Precise inventory control... Superior Customer Service. QDS provides you with the in-house system control you need to set your course toward success.
 


With the QDS Telecommunications Billing and Financial software, you can define your own valid codes and fields. Maintain company specific information for multiple companies. Take advantage of the unlimited free form comment capabilities for each customer. QDS puts you in control and keeps you informed with current and accurate data... data available when you need it, where you need it, and in the format you need it.
 


It has never been easy to manage the daily operations of a telecommunications company - and today the job is even more challenging. That's why QDS has designed this closely knit network of fully integrated systems which are easy to learn and use. No programming expertise is needed, because each system is menu driven. And each contains detailed, on-line QDS documentation to guide you.


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Commitment To Satisfaction

At QDS our product support starts with the system design process, continues throughout the development and testing stages and is ongoing for the entire life of your system.

Our clients participate in the design of each new or enhanced system to ensure that it is tailored to meet their specific needs. A system that provides program quality unsurpassed in the industry. A system that QDS continues to expand and enhance.


QDS provides:

  • Personal site planning for your total hardware and software configuration.

  • Software installation and in-depth training at your office.

  • Personal support representatives who understand your needs and problems.

  • 24 hour "hotline" support.

  • Quarterly system enhancements are sent to clients to meet changing industry requirements.

  • Continuing education for your staff through training sessions, client conferences, and workshops.

  • Technical support for your personal computers and AS/400.

  • Direct settlement for your AT&T Green Sheets.


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