Opportunity #3: Proactive Revenue Assurance Studies show many communication companies are less than 100% confident about their Revenue Assurance strategies. Although some assume revenue leakage to be less than 1%, how can you be sure what is and what isn't accounted for without proper monitoring? A proactive Revenue Assurance strategy might be able to save you more than you think.

Quickly becoming a hot topic in the industry, some believe that Revenue Assurance can be thoroughly monitored with internal company processes and procedures alone. However, the inaccuracy and inconsistency of data across multiple systems and applications is described as one of the most costly issues facing the industry.

Although some revenue leakage is a part of doing business and may be tied to some of the newer IP services, there are many other facets that are often overlooked. A survey performed by Analysys suggests that some of the common areas faced with Revenue Assurance are:

Understanding these areas, the Quintrex billing/OSS solution and professional CABS Audit services not only create opportunities for these potentially overlooked revenue streams, but also maintains accurate reporting and audit trails to help close doors left open for revenue leakage. By being more proactive, you can identify and monitor low product margins and customer spending through programs like Churn Analysis, Customer Value Ranking and Wireless Profitability Analysis. The seamless integration of multiple systems and spreadsheets provide a holistic view of your operations in one centralized location.

Additionally, the ability to sell, provision and bill for services correctly can be a huge opportunity to curb avoidable revenue loss. If service is requested and available in a customer's area, but billing is delayed or missed due to a heavy installation schedule, billing dispute, or inaccurate tracking of a promotional discount, you could be significantly reducing your returns. When using programs like Workforce Management, Auto Disconnects/Reconnects, CRM, and Promotional Marketing in conjunction with the automated Switch Provisioning and Audit module, you can be sure your services are implemented in a timely manner and billed accurately each month.

Not to be overlooked is your monthly access revenue. Quintrex also has a comprehensive CABS system and audit program that ensures you are getting all of the monthly access available to you. One client increased their CABS revenue by $130,000 each month by simply auditing their access billing and taking advantage of some extra training. You can't afford to miss these types of opportunities.

To make the most of each situation we often make do with what we have. But why settle? There are solutions available that can help you maximize each opportunity with ease. Call us to schedule a web demo today at 319-363-5508.

Consider These Other Opportunities:

Opportunity #1: Advanced Marketing Strategies (New Market Penetration, Effective Up-selling & Customer Retention) Getting in front of your customers with the right message is one of the toughest challenges your company and marketing department will face. Not only do you have to reach new and existing customers across all generations and mediums, but you must do it all on a limited budget. Is this even possible without the magic of a fairy tale? Of course! Just tap your shoes together and say "Target Marketing, Target Marketing, Target Marketing... Read more

Opportunity #2: Realistic Cost Containment With the technological advancements available today, the demand for tighter cost containment is surging. Auditors are pressuring for system integration to meet USAC Audit and SOX compliancy while the board is commanding to keep expenses down. Having the proper tools in place without a major capital expense may be hard to come by, but not unrealistic. The opportunity lies in optimizing system integration. Read more